Refund Policy

Refund Policy – Stagshopper

We care about your experience and want you to feel confident when you shop with us. If a return is approved and qualifies for a refund, here’s exactly what you can expect.

What Happens After We Receive Your Return

Once your item arrives back to us, we will:

• Inspect the item to confirm it meets our return conditions.
• Approve or decline the refund based on its condition and eligibility.

If everything checks out, we’ll process your refund. This can take up to 14 days from the date we receive the return.

How Refunds Are Issued

Approved refunds are issued to the same payment method you used at checkout. Depending on your bank or payment provider, it may take an additional 3 to 5 business days for the funds to appear in your account.

What Is Not Refunded

Please note that the following are typically not refundable:

• Original shipping charges
• Return shipping costs, if the item is not defective or incorrectly sent

Need an Exchange Instead?

If you’d prefer an exchange rather than a refund, we’re happy to help. Contact us at support@stagshopper.com.